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Terms & Conditions

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Terms & Conditions

ACCOUNT

To establish an account with HSIN Framing & Moulding Co., Ltd., first, you must complete and sumbit the HSIN Account Application Form with all the required information. Second, please go to our Register page to get yourself registered. Once registered and approved, you can login to download our current price list.

PAYMENT TERMS

New HSIN Accounts – require your Visa or MasterCard | Your credit card will be charged prior to the shipment.

Net 15 or Net 30 day terms are subject to prior payment history with HSIN.

Overdue balances will be subject to a finance charge 2% per month (annual rate at 24%). C.O.D. terms apply without notice.

N.S.F. cheques are subject to $25.00 service charge each.

FREIGHT

Freight F.O.B. CANADA: Richmond, British Columbia. Please specify a carrier to use, if no carrier is specified, HSIN will determine which carrier to use. Residential delivery or other charges for special carrier services may be additional.

RESPONSIBILITIES

Our responsibility is to provide correct, and quality products well packaged for transit. The carrier has the responsibility to deliver the product to you in good condition. Please inspect shipment for damages and note on waybill with the delivery driver if found any. All claims are to be made immediately. ALL Packaging materials MUST be retained for inspection by carrier. Please contact us regarding any question concerning your shipment. Any replacement orders will be shipped in the same manner as original order.

RETURNS

All claims should be made within 30 business days of the original order. Should you receive a defective product, please contact us right away for instructions. Returns that are not due to our error will be subject to a 15% re-stocking fee. No returns on the custom ordered. No returns will be authorized after 30 days from receipt of goods.

PRICING

F.O.B. British Columbia, Canada. unless otherwise stated. Prices are subject to change or withdrawal without prior notice.

VOLUME DISCOUNT

For further information please contact us.

CHANGES

Since paints and materials used for our moulding may vary or change, frames or mouldings cannot be replaced for minor variations in color and profiles shape. HSIN Framing & Moulding reserves the right to discontinue and change items without prior notice.

CORDER SAMPLES

A complete set of wood mouldings sample is $200.00 plus taxes and shipping fee.

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